Frequently asked questions
Answers to the questions we hear most often. For anything else, get in touch.
How do I change accountant?
You give us the engagement and we take care of the rest: we contact your current accountant, as professional rules require, and collect your file. You can switch during the financial year.
How are your prices set?
By a fixed monthly fee that depends on the number of documents, your status and the services chosen. It is set out in the engagement letter we sign together before starting. Any work outside the package is quoted in advance.
How do I send you my documents?
Through our online platform: you photograph or forward your invoices and they are recognised and filed automatically. Electronic invoices received through the Peppol network arrive directly in your file.
Is electronic invoicing mandatory?
Yes, between VAT-registered businesses established in Belgium, since 1 January 2026. Your invoices must be issued and received in a structured format through the Peppol network. We help you choose and set up compatible software.
How quickly do you reply?
To everyday questions, within the working day. For a more detailed analysis, we tell you the timeframe as soon as we receive your request.
Is the first meeting charged?
No. The first meeting, of about an hour, is free and without obligation. It lets us understand your business and send you a costed proposal.
A first conversation, no obligation
We review your situation and send you a costed proposal.